---
title: I am getting “user already exists”
description: "### **Spray Diary allows access to one account per email address. ** If you try to add a user or register an account using an email that is already in use, you will need to delete the existing user account or…"
url: "https://www.spraydiary.com/help/docs/i-am-getting-user-already-exists/"
updated: "2025-05-11"
category: FAQs and Troubleshooting / Troubleshooting
---

# I am getting “user already exists”

### **Spray Diary allows access to one account per email address. **

If you try to add a user or register an account using an email that is already in use, you will need to delete the existing user account or choose an alternative email address.

Alternatively, please [contact Spray Diary](https://www.spraydiary.com/contact/) support for assistance with any other account-related scenarios.